Accepted Payment Methods
We accept the following payment methods for your convenience:
Credit/Debit Cards (Visa, MasterCard, American Express, Discover): Widely accepted and reliable for instant transactions. Credit cards often provide additional fraud protection, and debit cards ensure direct payment from your bank account.
PayPal: Known for its worldwide acceptance and strong buyer protection policies, offering a secure way to pay without directly sharing financial details.
Apple Pay: Ideal for iPhone, iPad, and Apple Watch users. Offers a fast, secure, and private payment experience through fingerprint or facial recognition.
Google Pay: Perfect for Android and Google account users, providing a quick and secure way to pay online or in-store with saved payment information.
UnionPay: We also accept UnionPay, allowing customers to conveniently pay for their orders through this widely used payment method.
Shop Pay: A feature of Shopify, designed for quick checkout and saving customer payment details for future convenience. Known for its seamless integration with Shopify stores and eco-friendly checkout options.
Payment Security
We use secure encryption technology to ensure your payment information is protected. All transactions are processed through trusted payment gateways that adhere to the highest security standards. We do not store your payment details on our servers.
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation via email. Please check your spam or junk folder if you do not receive it within 2 hours.
Currency
All prices are listed and charged in AUD. If your payment method is in a different currency, your bank or payment provider may apply an exchange rate and fees.
Taxes
Applicable taxes will be calculated and displayed at checkout. Taxes depend on your location and are charged in accordance with local laws.
Payment Issues
If you encounter any issues during checkout or with your payment, please contact us immediately at info@celeste-moda.com or call +31 6 57691672. We’re here to help!
Fraud Prevention
We reserve the right to refuse or cancel orders that we suspect to be fraudulent or unauthorized. If additional verification is needed, we may contact you for further details.
Changes to This Policy
We reserve the right to update this Payment Policy at any time. Any changes will be posted on this page with an updated revision date.
For any concerns:
Tel: +31 6 57691672
Email: info@celeste-moda.com
Address: Pond Sterlinglaan 5, 1060 RS Amsterdam, The Netherlands
Company number: 80935834
Contact us through our webshop: https://celeste-moda.com/pages/contact
Customer service: Monday to Friday between 10:00 am to 5:00 pm. (GMT+10:00) Australian Eastern Standard Time (Melbourne)